000 00812cam a22002774a 4500
999 _c1871
_d1871
001 000188
003 BD-DhNDQ
005 20211102103959.0
008 100520s2011 njua 001 0 eng
010 _a 2010020650
020 _a9780470633243
035 _a(OCoLC)ocn627700949
040 _aDLC
_cDLC
_dYDX
_dCDX
_dDLC
042 _apcc
082 0 0 _a658.45
_223
_bPOW
100 1 _aPollan, Stephen M.
245 1 0 _aWorkscripts :
_bperfect phrases for high-stakes conversations /
_cStephen M. Pollan, Mark Levine.
260 _aHoboken, N.J. :
_bWiley,
_cc2011.
300 _axii, 242 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
526 _aBusiness
650 0 _aCommunication in management.
650 0 _aInterpersonal communication.
700 1 _aLevine, Mark,
_d1958-
942 _2ddc
_cBK