Brogan, Chris.

Social media 101 : tactics and tips to develop your business online / Chris Brogan. - Hoboken, N.J. : Wiley, c2010. - xiv, 337 p. ; 19 cm.

Includes bibliographical references and index.



9780470563410

2009051244


Internet marketing.
Social media--Economic aspects.
Customer relations--Management.
Information technology--Management.

658.872 / BRS