Bovée, Courtland L. <br/><br/>
Business communication today / 
Courtland L. Bovée, John V. Thill, Abha Chatterjee. 
 - 10th ed. 
 - New Delhi :  Dorling Kindersley,  c2011. 
 - xxviii, 583 , [98] p. :  col. ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/>
<br/><br/><label>ISBN: </label>9788131757994 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication--Case studies.<br/>Communication in organizations--Case studies.
<br/><br/><label>Dewey Class. No.: </label>658.45  / BOB