Kuzmeski, Maribeth.
And the clients went wild! : how savvy professionals win all the business they want / Maribeth Kuzmeski. - Hoboken, N.J. : Wiley, c2010. - xvii, 270 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780470601761 0470601760
2010005940
015562283
Customer services.
Success in business.
658.8 / KUA
And the clients went wild! : how savvy professionals win all the business they want / Maribeth Kuzmeski. - Hoboken, N.J. : Wiley, c2010. - xvii, 270 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9780470601761 0470601760
2010005940
015562283
Customer services.
Success in business.
658.8 / KUA