Pollan, Stephen M.
Workscripts : perfect phrases for high-stakes conversations / Stephen M. Pollan, Mark Levine. - Hoboken, N.J. : Wiley, c2011. - xii, 242 p. : ill. ; 24 cm.
Includes index.
9780470633243
2010020650
Communication in management.
Interpersonal communication.
658.45 / POW
Workscripts : perfect phrases for high-stakes conversations / Stephen M. Pollan, Mark Levine. - Hoboken, N.J. : Wiley, c2011. - xii, 242 p. : ill. ; 24 cm.
Includes index.
9780470633243
2010020650
Communication in management.
Interpersonal communication.
658.45 / POW